The Edge of Work

Improving Employee Retention and Internal Mobility Through Career Development

Al Dea

Note: This is a reply of a popular episode from 2023.

Nick Holmes is the Head of Career Experience at Fishawack Health, a healthcare organization based in the United Kingdom. 

As the head of Career Experience, Nick’s role is to build an organization that not only attracts great employees, but develops them, retains them and provides them opportunities to grow so they can contribute to Fishawack Health. Upon taking the role, Nick had a bold mandate, which was to develop and implement a new strategy around career development and the transformation to enable it so Fishawack Health could compete for top talent in a very competitive labor market.

During this conversation, Nick spoke about the “why” for going under this massive transformation. Nick also shared some of the feedback that employees provided on the new programs, technologies and pathways, how they were able to change the culture and behaviors around career development in “drumbeats, not lightning bolts.”

Nick also spoke about how the various technologies and programs that were a part of the transformation engage and interact with employees, Nick’s own learnings to date from leading the transformation, as well as his advice to others who are thinking about developing and implementing a career development strategy for their organization.


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